Why did the transaction fail, payment can’t be completed? Turn Off Wifi This topic is quite broad, and there are numerous reasons why online payments might fail, which may not apply to everyone. However, we encourage everyone to explore and find solutions. Here are some possible reasons and suggestions for your reference: Using WIFI connection […]
Category Archives: FAQ
Can I assign the parcel to arrive in front of indicated door? or any place No!But you may contact your local office If you need First, from customer’s order we couldn’t all ask the local courier how the delivery is appropriate for your requirement, and shipment regulation must be different in different areas or countries. […]
EORI for European Countries If you are in a non-European area, it is not relevant to you What are the benefits? Faster clearance, saving handling time. What is EORI? EORI is an abbreviation of Economic Operator Registration and Identification.See EORI number – Wikipedia for details Is EORI a must? For DrPulley.co, currently, it’s an option […]
What if I didn’t find what I ordered in the package? Videotape and fill out the Contact Form. In 5 days. Start videotaping once you are ready to open the parcel, and do not stop until you check all the content. This is the best evidence when you ask for replacement in case you find […]
What should I do if I don’t get my order after 10 days Track the parcel on the courier website or Contact us An automatic email with the parcel tracking number (Subject: Your Dr.Pulley order#99999 has been shipped) will be sent to you once your order is shipped. We’d always suggest you keep tracking the […]






