How to track my package

How to track my package

Once your order is shipped, an automatic generated email will be sent to you. That notice email shows that we have handed your order to the courier service and your package is on the way to you.

We always use the email you filled up when placing the order, so it is very important that you provided a correct and applicable email address.

You will see [Subject: Your Dr.Pulley order#65050 has been shipped.] on the subject line of the notice email. A couple of information is listed in the content, such as

1. Name of courier service provider (currently this is chosen by DrPulley.Co).
2. Tracking number.
3. Shipped date.
4. A hyperlink to the tracking page of the service provider.

(Ex. If the provider is FedEx, the link will direct you to the tracking page of FedEx.)

The information shown on the tracking page will be updated regularly according to the settings of each courier service provider. You might also be able to request the status updates with your email.

As the delivery route is dynamic depending on each flight and each provider, the delivery time can be different from expectation.

If you want to get the most updated status of your parcel, the fastest way is tracking on the provider’s webpage (though the link we provide in email) or calling your local provider office with the tracking number.

*Due to current pandemic, delays happen more often than before. Thanks in advance for your patience.

EMS tracking: https://www.ems.post/en/global-network/tracking

FedEx tracking: https://www.fedex.com/en-us/tracking.html

DHL tracking: https://www.dhlexpress.nl/en/track-trace

UPS tracking: https://www.ups.com/track?loc=en_US&requester=ST/

All other information about shipping and delivery, please see Shipping Policy and Return Policy.