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How do I change my order? Contact us through Contact Form right away All customers want to receive their products right away; therefore, once we received an order, we accelerate the packing and shipping process in a rapid pace (usually within 24 hours) in our factory. Thus, if you change your mind and want to […]
What if I ordered the wrong product? Contact us through Contact Form right away [ Before shipping ] Solution: Cancel the old order + Place a new order. Please contact us through Contact Form and request cancellation immediately, and we will help you to cancel your current order. At the same time, you may place […]
How to track my package Only After Shipped, you will get an email for tracking Once your order is shipped, an automatic generated email will be sent to you. That notice email shows that we have handed your order to the courier service and your package is on the way to you. We always use […]
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Setting Direction of Weight Rollers Which direction should we install the weight roller? In most weight rollers, you see an open side and a stopping side. Are these two sides doing anything with the way you put the weight rollers? The answer is YES. By Newton’s first law of motion, both weight rollers and variator […]