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How do I know my order has been submitted successfully? You will receive an order confirmation email Once your order has been submitted successfully, you will see “Order Complete” on the webpage. You will also receive an order confirmation email with Subject “Your Dr.Pulley order#65050 is confirmed!” in the email account you provided when placing […]
Category Archives: FAQ
How do I check my order status Not yet Currently DrPulley.Co has not opened membership system yet, so that everybody can buy products easily without registration. If you have any questions regarding your order, please simply reach us by filling out the Contact Form on our website and our customer service representatives will help you.
Is it required to sign up for the membership? Not Required For a quicker and easier process of purchasing on our website, it is not required to sign up for the membership.
How do I change my order? Contact us through Contact Form right away All customers want to receive their products right away; therefore, once we received an order, we accelerate the packing and shipping process in a rapid pace (usually within 24 hours) in our factory. Thus, if you change your mind and want to […]
What if I ordered the wrong product? Contact us through Contact Form right away [ Before shipping ] Solution: Cancel the old order + Place a new order. Please contact us through Contact Form and request cancellation immediately, and we will help you to cancel your current order. At the same time, you may place […]